Returns Info

Any item that are purchased through thepetsupermarket.co.uk, my be returned to our store with proof of proof of purchase within 21 days from collection. They need to be in there original condition and packaging along with proof of purchase.

You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.

Any item that is deemed as faulty, will be entitled to a full refund or an exchange.

Instore Purchases Returns Policy

Any item purchased in our store you should refer to the returns policy on your receipt.