Click & collect available
Order before 3pm for next day delivery
Need help? Call 0191 482 2432

Privacy Policy

Privacy Statement

This policy explains how we use any personal information we collect about you when you when you use our website.

What information do we collect about you?

Information is collected from you when you register with us, order goods from us, sign up to receive updates or when you participate in competitions & surveys. This may include name, mailing address, telephone number, email address .

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Sensitive and private data is sent over a SSL secured communication channel and is encrypted and protected with digital signatures.

How will we use the information about you?

Information is collected about you to enable us to process any orders you make, manage your online account with us and where permitted, email you with relevant product offers and promotions.

We also send your name, shipping address and contact telephone number and in some cases email address to DPD for the purpose of delivering your goods.

Pet Supermarket LTD will never share any of your personal information with any third-party companies for marketing purposes.

Marketing

Pet Supermarket LTD would like to contact you with product offers & promotions which may be of interest to you. If you have signed up or consented to this, we will contact you via email.

If you no longer wish to receive these offers, you can unsubscribe at any time via our website.

Access to your information & correction

We want to make sure that the information we hold about you is up-to-date & correct at all times. If you would like to receive a copy of all, or some, of the information that we hold about you, you have the right to do so. You can request this from us via email or in writing.

You may also ask us to remove or amend any information that we hold about you that you think is inaccurate. You can do this via email, telephone or in writing.

Other Websites

Our website may contain links to other websites. Our privacy policy only applies to our website. If you click on a link from our website to another, please make sure that you read the privacy policy for that website.